Frequently Asked Questions (FAQ)
1. What is Solemarket?
Solemarket is an online store focused on selling limited edition sneakers, such as Jordan 1, Nike Dunk, Adidas Campus, and more. Our mission is to share the passion for unique and quality sneakers with a community of enthusiasts.
2. Since when has Solemarket existed?
Solemarket was founded in 2023 by two friends, Ondřej Bartoš and Roderik Horváth, who wanted to offer limited sneakers to everyone who shares their passion. However, they have been dedicated to sneakers since 2017.
You can learn more about us HERE
3. What types of products do you offer?
We specialize in limited sneakers from well-known brands, such as:
4. Why shop at Solemarket?
Each pair of sneakers is carefully checked for authenticity and quality before shipping. Additionally, we include a free gift with your order – a keychain or a Supreme sticker, which customers can choose directly in the cart.
5. What are the shipping options?
We deliver to several European countries with the following prices:
YOU CAN FIND THE SHIPPING PRICE LIST HERE
6. How long will it take for my sneakers to arrive?
We ship orders every business day at 12:00 PM.
- Czech Republic: Delivery usually within 1–2 days.
- Europe: Delivery usually within 1–4 business days.
7. Do you sell authentic sneakers?
Yes, all sneakers at Solemarket are 100% authentic. Each product is carefully checked for authenticity and quality, so you can be sure you are getting the best.
8. How can I return products?
You can find detailed information about returns here:
HOW TO RETURN A PRODUCT?
9. Do you offer size selection advice?
Yes, on our page we have a size calculator, which recommends sizes based on brands like Adidas and Nike. The calculator also takes into account the different size specifications of individual models.
10. How do you deal with counterfeit products?
Our goal is to fight against counterfeits. On our blog, we have articles like “How to spot fake Jordan 4” or “How to spot fake Adidas Campus 00s”, where we share tips on how to recognize fakes.
11. What countries do you deliver to?
We deliver to the Czech Republic, Poland, Germany, Romania, Bulgaria, Hungary, Slovenia, and Slovakia.